If you're a first-time visitor to the Holy City, there's one iconic experience you can't miss: a real-deal carriage tour. It's not hard to find the old-fashioned open-air carriages as they click and clack their way through the historic districts of the peninsula, starting from City Market. Incredibly knowledgeable tour guides point to the humble, infamous, and famous sights for which Charleston is famous. From soaring church steeples and stunning vistas over the harbor to quaint pocket gardens and four-foot-wide streets, a carriage ride provides a nuanced overview of the complex city we love to call home.
The best tour guides also share tragic, fascinating, and hilarious stories of the men and women who made Charleston the beauty that it is today. And when it comes to the very best carriage tours in Columbia, SC, nobody does it quite as well as Carolina Polo & Carriage Co.
Carolina Polo and Carriage Company, the only carriage company in Charleston owned and operated by Charlestonians since the 1600s, is committed to providing the best experience of the historic "Holy City" to its customers. Our horse-drawn carriages, led by highly trained draft horses, offer a tour of the beauty and history of downtown Charleston, accompanied by rich stories from your guide.
What makes us different from other carriage ride companies is that we are truly passionate about sharing our love for the city of Charleston with anyone who visits. Our carriage tours in Columbia, SC, are sure to leave you smiling with a wealth of knowledge about the South's favorite city, whether it's your first or fifteenth time visiting.
Our amazing horses often steal the show, and are highly trained to provide a fun, safe experience. As the stars of our carriage tours, providing them with care, nutrition, and love is our top priority.
What would a tour of Charleston be without a tour guide who immerses themselves in the history of the Holy City? If you're looking for the perfect mix of accuracy and entertainment, look no further than Carolina Polo& Carriage.
Our carriages are designed for modern times and mix comfort and safety for our horses while maintaining an authentic look. Go ahead, take a seat. You'll love riding around Charleston in style!
Our draft horses are easily recognizable by their tall stature and muscular build, equipped with strong hindquarters that make them perfect for pulling heavy loads. They are capable of effortlessly carrying a carriage full of sightseers, which is comparable to a person casually riding a bicycle. Before becoming carriage horses, most of our horses were working animals on Amish farms.
Our horses are known for their gentle nature and are ideal for pulling carriages. They are trained to ignore the sounds of the city streets and follow the directions given through the reins. We ensure that all of our horses receive the best care and lifestyle possible. They are consistently under the care of equine veterinarians.
To prevent exhaustion, our horses are rotated during the day and are given at least 30 minutes of rest between tours. Moreover, we limit each horse to a maximum of 4 tours per day, 5 days per week. Additionally, we take our horses to the pasture outside of town for two weeks after spending eight weeks downtown. This ensures that they get enough exercise and don't become overweight while also allowing them to roam and relax freely.
While our lineup of horses is subject to change, our currents table includes these superstars:
We treat our horses with love and care, because they are more than just workers to us - they're family.
Our horses are fed low sugar, low starch, high fiber diets of grainless horse feed and high-quality hay. Horses can eat more than 40,000calories, and we're happy to provide them with the feed they need to be active and healthy.
Our horses spend time in their stalls, which are bedded with eco-friendly options that are safe and effective.
We make it a point to keep a close eye on each and every one of our horses from the time we open to the time we close. We take their temperatures, keep them fed, and make sure they're watered well. Every one of our horses gets regular veterinarian appointments, which includes dental care, worming, and other preventative health measures.
Like humans, our horses benefit from shoes that provide traction and cushioning, which keep them comfortable throughout the workday. When their horseshoes need to be replaced, we take them to a farrier for new shoes.
There comes a time in every carriage horse's life when it's time to retire. When our horses are old enough for retirement, we work hard to find horse lovers who are committed to providing loving, exceptional care 24/7.
One of the most popular questions we get at Carolina Polo& Carriage Company is what kind of carriage rides we offer to guests. To satisfy every type of visitor, we offer a range of carriage tours, from group options to private rides. Keep reading to learn more about our itineraries and what you can expect from our sought-after historic horse-drawn tours.
Join us for an unforgettable one-hour group tour through the charming streets of downtown Charleston. Our knowledgeable and passionate guides will bring the history and architecture of Charleston to life before your very eyes. You'll witness stunning gardens and parks, grand mansions, historic churches, and buildings while learning about the people and events that shaped the history of this "Holy City." Don't miss out on this incredible experience!
Our public tours begin at the Historic City Market and cover several possible routes, showing you the most notable and historic sites in Charleston. You will get to witness the Old Exchange building, which is one of the most historic buildings in America and was finished in 1771. It was the last building constructed by the British before the Revolutionary War. The Edmonston Allston House and the historic White Point Gardens, popularly known as "The Battery," are also part of the tour.
During your horse-drawn carriage tour, your guide will enlighten you on the significance of several points of interest along Meeting Street, including the Calhoun Mansion, the Historic House Museum (The Nathaniel Russel House), and First Scott's Presbyterian Church. These highlights are just a fraction of all the incredible historic sights you will see on one of our tours around Charleston, depending on which route your tour takes.
Finally, all our tours end in the Historic City Market, where you are free to enjoy your next Charleston adventure. When you ride with our carriage company, you can be confident that you will have an unforgettable experience of Charleston's rich history and heritage.
When planning to take a tour, please note that tours depart from the Historic City Market every half an hour. To join the tour, you will need to check in at the ticket office located at 45 Pinckney St on your preferred day and indicate your preferred departure time. However, please be aware that during peak season and on weekends, wait times may vary.
Once you are cleared for departure and have boarded the carriage, the City of Charleston Tourism Officials require that all guests check in at the gate before departure. Additionally, for traffic flow and tax reasons, the city randomly assigns one of four routes for each carriage to tour through the historic district of Charleston. This assignment is determined by a spin of a bingo ball machine, with the color that comes up indicating the route or "zone" that the carriage is allowed to tour.
What does Vis-A-Vis mean, you might be asking? In French, it means "face-to-face" and pertains to the way guests were seated in their carriages back in the day. During this memorable carriage tour, you will get to see stunning gardens and parks, grand mansions, historic churches, and other significant buildings. Additionally, you'll learn about the individuals and occurrences that have influenced the history of the "Holy City" that we call home.
As you embark on your tour, you'll be pleased to know that it starts near the Historic City Market, a 200-year-old public market that spreads across four blocks. Though routes vary, you'll get to see some of Charleston's most notable sites, including Rainbow Row. A collection of pre-revolutionary buildings, Rainbow Row is an iconic landmark in Charleston that spans an entire block.
During the tour, you'll also hear about the fascinating history behind several historic homes and mansions, like the Villa Marguerite, the William Washington House, and the Famous #2 Meeting Street Inn. The latter overlooks White Point Gardens and is a popular spot for photography in the southeast.
As you pass through Meeting and Broad Street, you'll come across the Four Corners of Law, which Robert Ripley named the Four Corners of Law in his famous Ripley's Believe It or Not. There are many possible routes for your tour, and these are just a few examples of the sights you could see!
Finally, all tours end in the Historic City Market, leaving you free to explore Charleston's many other adventures.
Please note the following information before your tour begins. Once you have boarded the carriage and are ready to depart, it is mandatory that you check in at the gate, as per the City of Charleston Tourism Officials' regulations.
The city has designated four different routes for the carriages to follow through the historic district of Charleston. To ensure fair traffic flow and for tax purposes, the city randomly assigns each carriage one of these routes through a bingo ball machine. The color that comes up on the machine determines the route or "zone" that the carriage will tour.
To get the necessary information and directions, please approach an attendant at the Carolina Polo & Carriage ticket office, located at 45 Pinckney Street, at least 10 minutes before your scheduled tour start time.
There's no better way to experience the sights and sounds of Charleston than with your friends and family on a horse-drawn carriage! This private tour is ideal for large groups and provides you with an unforgettable look into the city.
Your tour will commence close to the Historic City Market, which is over 200 years old and is one of the oldest public markets in the USA. Depending on the zone you are given, some of the tour highlights may include the French Quarter, where your guide will bring the area to life with stories of the Dock Street Theatre, the French Huguenot Church, and St. Philips Church. You can also visit the Miles Brewton House on King Street, which is famous for its Georgian architecture, the Swordgate House, and St. Michael's Episcopal Church, which is the oldest church building in the city.
If your guide takes you through the streets nearest the Battery, you may catch a glimpse of Fort Sumter and hear the captivating history behind the attack on the fort and the beginnings of the "Late Great Unpleasantness." These are just a few of the sights that you may experience on our various detailed routes around beautiful Charleston. All tours will finish in the Historic City Market, where you can explore and enjoy your next Charleston adventure.
Our carriages are capable of accommodating up to 16 adults or a combination of adults and children. Pricing is per carriage and includes a fully narrated hour-long horse-drawn carriage tour of the historic district. If you have any special requests, please feel free to contact us. After the guests have been loaded onto the carriage and cleared for departure, it is mandatory to check in at the gate prior to departure, as per the City of Charleston Tourism Officials.
For tax purposes and traffic management, the city randomly assigns one of four routes to each carriage via a bingo ball machine. The color of the ball decides the zone that the carriage can tour. To begin the tour, please check in with an attendant at the Carolina Polo & Carriage ticket office located at 45 Pinckney Street 10 minutes before your scheduled tour start time.
When visiting Charleston, it's important to wear comfortable footwear, such as sneakers, ankle boots, or dressier flats. The cobblestone streets and uneven sidewalks are not ideal for hard-soled shoes or high heels. Proper planning and packing according to the forecast and dress code will help you make the most of your vacation!
If you're looking for the most trusted carriage company in Charleston with deep roots in the Lowcountry, Carolina Polo & Carriage should be on top of your list. We take pride in being the only locally owned carriage operation in town. Our business is not just a business, but a family that is deeply ingrained in the Charleston community. With our unique perspective on the city's rich history and vibrant culture, we promise an authentic and unforgettable journey through the charming streets.
If you're looking for something truly special, we have private carriage tours tailored just for you. Our bespoke tours are crafted to meet your every desire, whether it's a romantic evening, a historical adventure, or a fun family outing.
For those once-in-a-lifetime moments, our elegant wedding carriages are perfect. Imagine arriving at your wedding in a fairy-tale carriage and making your special day even more memorable. Our carriages are also perfect for anniversaries, proposals, or any occasion that calls for a touch of class and romance.
Choose Carolina Polo & Carriage Co. for an experience that's more than just a tour - it's a journey into the heart of Charleston. We look forward to seeing your smile very soon.
Columbia Metropolitan Airport is without a CEO after Mike Gula formally left the position Dec. 13, according to a Tuesday release from the airport.The release does not say what led to Gula’s departure from the airport, which has seen healthy growth and new investments in recent years.“His decision to resign was made amicably in coordination with the airport’s oversight commission and reflects his desire to pursue new opportunities and spend more time with his family,” the airport’s release states....
Columbia Metropolitan Airport is without a CEO after Mike Gula formally left the position Dec. 13, according to a Tuesday release from the airport.
The release does not say what led to Gula’s departure from the airport, which has seen healthy growth and new investments in recent years.
“His decision to resign was made amicably in coordination with the airport’s oversight commission and reflects his desire to pursue new opportunities and spend more time with his family,” the airport’s release states.
No further information about Gula’s departure was provided.
Gula joined the Columbia airport’s leadership in 2014 as director of operations. In 2018, he was promoted to CEO.
“It has been an absolute privilege to serve the citizens of the Midlands, and I will forever be grateful for the opportunity,” Gula said in a statement shared by the airport. “I am incredibly proud of what we have accomplished together over the past 10 years, and I am confident that the Airport is well-positioned for continued success. I will always cherish the dedication of the CAE team and the support of the Commission during my tenure.”
Prior to working for the Columbia airport, Gula was director of operations for the Greenville-Spartanburg International Airport.
The Columbia airport’s oversight commission will hold a nationwide search to find Gula’s replacement.
Gula’s departure comes as the airport has its sights set on big changes.
The airport recently announced a new partnership with Allegiant Airlines, as well as plans for an on-site hotel within walking distance of the terminal.
Other aspects of the airport’s long-term vision include adding new gates, allowing for more planes to board at the same time and allowing for more flight options. The airport has also just received a $3 million grant to build a cover over the roof of its parking deck with a mini solar panel grid on top. The project would expand the airport’s existing solar program.
The airport is projected to serve 1.4 million passengers before the year is out. By 2044, that number could surpass 2 million, according to Federal Aviation Administration projections.
A weekslong search for a missing South Carolina man has come to a “tragic end,” according to the Calhoun County Sheriff’s Office.Paul Chandler’s body was found in the Congaree River at about 8:45 p.m. Monday, said Sheriff Thom...
A weekslong search for a missing South Carolina man has come to a “tragic end,” according to the Calhoun County Sheriff’s Office.
Paul Chandler’s body was found in the Congaree River at about 8:45 p.m. Monday, said Sheriff Thomas Summers. There was no word about where in the river the body was found, or about who made the discovery.
Chandler was publicly reported missing Dec. 4, according to the sheriff’s office. The 72-year-old was last seen by his family at about 3 a.m. Dec. 3, the sheriff’s office said.
At about 8 p.m. Dec. 3, Chandler’s vehicle was recovered in the Congaree River at Bates Landing, the sheriff’s office said. That’s near U.S. 601 in the St. Matthews area, close to the line between Richland and Calhoun counties.
Chandler was not in the vehicle.
Information about how both Chandler and his vehicle wound up in the river was not available.
The sheriff’s office did not say if foul play was suspected in Chandler’s disappearance.
“Sheriff Summers and everyone at the Calhoun County Sheriff’s Office want to extend our heartfelt condolences and prayers to the Chandler family during this time,” Summer said.
In a breaking news situation, facts can be unclear and the situation may still be developing. The State is trying to get important information to the public as quickly and accurately as possible. This story will be updated as more information becomes available, and some information in this story may change as the facts become clearer. Refresh this page later for more updated information.
This story was originally published December 17, 2024, 10:15 AM.
A new project featuring at least one new venture from a prominent local business owner could be coming to a former brewery space near the football home of the Gamecocks.The development, named Finn’s Farm, has taken over the space vacated by River Rat Brewery at 1231 Shop Road a year ago, and is set bring a new restaurant/cafe from the owners of the coffee shops Drip in Five Points and Brickhouse in West Columbia to the propert...
A new project featuring at least one new venture from a prominent local business owner could be coming to a former brewery space near the football home of the Gamecocks.
The development, named Finn’s Farm, has taken over the space vacated by River Rat Brewery at 1231 Shop Road a year ago, and is set bring a new restaurant/cafe from the owners of the coffee shops Drip in Five Points and Brickhouse in West Columbia to the property that has a rooftop view of Williams-Brice Stadium. Akera Sellers, who took over Drip late last year, said the forthcoming Harvest Cafe will serve food, coffee and alcoholic drinks.
The new cafe adds to Sellers’ growing list of Columbia-area businesses, including The Corner Blend in downtown Columbia, which he purchased in September.
Sellers said the hope is to open the cafe portion of the development by the summer.
“The yard is still out front so we’re going to have benches out there, it’s going to be a real family environment,” he said. “What I’m really looking forward to [are] good weather days where people just come hang out and have fun.”
A “coming soon” sign for Finn’s Farm hanging outside the space also advertises the involvement of another prominent local business: Bierkeller Brewing Company. The brewery, which opened its brick-and-mortar location in the riverfront Canalside Lofts off Taylor Street in August 2023, poured beers at a series of tailgate events hosted at Finn’s Farm this football season. But when reached by The State, Bierkeller owner Scott Burgess wouldn’t confirm his business’ involvement in the development.
The former River Rat property was sold in July for $875,000, according to county deeds.
When the brewery closed in December of last year, it was the last of the first three production breweries to open in Columbia amid the craft beer boom of the early 2010s still operating; Conquest Brewing Company and Swamp Cabbage Brewery, which were also located near Williams-Brice Stadium, closed in 2019 and 2022, respectively.
This story was originally published December 17, 2024, 5:00 AM.
A major health insurer will drop a Midlands health care system from its network early next year.Lexington Medical Center confirmed to The State on Monday that the West Columbia hospital and its plethora of services around the Columbia area will no longer be considered in-network with Aetna as of Feb. 1.“Beginning February 1, 2025, Aetna will no longer consider Lexington Medical Center or its affiliated physician practices as in-network for its commercial or Medicare Advantage plans,” the hospital said in an email. &...
A major health insurer will drop a Midlands health care system from its network early next year.
Lexington Medical Center confirmed to The State on Monday that the West Columbia hospital and its plethora of services around the Columbia area will no longer be considered in-network with Aetna as of Feb. 1.
“Beginning February 1, 2025, Aetna will no longer consider Lexington Medical Center or its affiliated physician practices as in-network for its commercial or Medicare Advantage plans,” the hospital said in an email. “Even though our network status may change, Aetna-insured patients can still come to Lexington Medical Center, our urgent care facilities, our surgery centers, and our physician practices for their care.”
Besides its West Columbia hospital near Interstate 26, Lexington Medical Center operates 44 separate practices and specialists throughout the Midlands, from oncologists to podiatrists to urgent cares. All of them are affected by the decision. Lexington Medical Center had previously warned patients that it was in negotiations with Aetna for next year’s coverage, but that its status was “doubtful,” in case patients wanted to adjust their health coverage for 2025.
Aetna parent company CVS Health told The State in a statement that the company is continuing to work to try to keep Lexington Medical Center facilities and providers within its network, but blamed the health provider for asking for too much in any renewed plan.
“We are continuing to work in good faith to renew our network agreement with Lexington Medical Center,” the insurer said. “However, we remain far apart on terms because of their demand for unreasonable price increases for their services. While we want to reach an agreement that keeps Lexington Medical Center in our network, we cannot agree to terms that would burden our members and local employers with significant cost increases.
“It is unfortunate, but unless we reach a new agreement, Lexington Medical Center will no longer be in network for our Medicare and Commercial health plans after January 31, 2025.”
The hospital network said that health plans with out-of-network benefits will incur out-of-network costs at an LMC provider. Lexington Medical does provide financial assistance programs if the coverage change causes hardship for its patients.
Aetna-insured patients currently receiving ongoing treatments at Lexington Medical Center may qualify for continuity-of-care benefits for certain conditions. The hospital encouraged patients to contact Aetna to check if these benefits would be available to them.
Emergency services at the hospital’s emergency department will continue to be treated as in-network, Lexington Medical said.
This story was originally published December 16, 2024, 11:30 AM.
In less than a decade, a family-founded Midlands hospitality and health care group has covered plenty of ground — from opening seven restaurants and a beer distribution center to buying and revamping a members-only social club and golf course. And though the rapid growth has led to success for the business and rapid changes to Columbia's food and dining scene, it's also ruffled some feathers in the community.In the early 2010s, Sara Middleton Styles said Main Street's dining and retail landscape was so quiet that "tumblewee...
In less than a decade, a family-founded Midlands hospitality and health care group has covered plenty of ground — from opening seven restaurants and a beer distribution center to buying and revamping a members-only social club and golf course. And though the rapid growth has led to success for the business and rapid changes to Columbia's food and dining scene, it's also ruffled some feathers in the community.
In the early 2010s, Sara Middleton Styles said Main Street's dining and retail landscape was so quiet that "tumbleweeds were rolling down it." Today, the street is home to six restaurants founded and owned by the Midlands businesswoman's hospitality group: LTC.
A health care attorney by trade, Middleton Styles has long been involved with LTC — an acronym for "Live, Teach and Create" — which originally began as, and still features, primary care physician group LTC Health Solutions. Alongside Middleton family members like her father, LTC founder Scott Middleton, and her brother, Greg Middleton, LTC began veering into the hospitality industry eight years ago after establishing their headquarters on Main Street.
With the desire to bring a dining option to main street that was "not just your standard restaurant," LTC opened up its first restaurant concept, The Grand, at 1621 Main St in 2016. The property, previously a 20th-century Vaudeville house and theater, now boasts elevated bar bites, bowling lanes and a basement tiki bar.
"That's really where I found my love of the historic revitalization side of everything," said Middleton Styles. "From there, we started realizing the potential of what Main Street could become, and what it already was."
In less than a decade, LTC has grown considerably since opening The Grand — it operates five additional restaurant properties on Main Street and owns a 25,000-square-foot brewery manufacturing space along North Main Street.
As LTC continues to grow, its restaurants occupy a progressively larger slice of Columbia's restaurant offerings. Leaders of the group said it's only the beginning.
LTC's restaurant properties are diverse in concept and execution, making it difficult to ascertain its culinary character. Among the offerings on Main Street are restaurant and oyster bar Smoked, hibachi and sushi lounge Hanabi, casual Western European lunch spot 1624 Bistro and cocktail and tapas bar Robinson Room. Outside of downtown Columbia, LTC also owns concepts like Chapin's 518 Smokehouse and West Columbia's Solina Golf Club, which includes Italian-inspired restaurant Gregory's. David Turner, LTC's vice president of marketing and events, said the hospitality group's persistent growth keeps the office busy and lively.
"Our whole team and our company are a bunch of visionaries — everybody's a creative," he said. "The fun part of my job is, when you walk in, you never know who's come up with a bright new idea."
Despite the group's rapid growth, its focus has not changed since 2016, Middleton Styles said. In an effort to "revitalize Main Street," LTC has also hosted events like an annual New Years Eve Party and spearheaded downtown Columbia beautification efforts, including the string lights hanging across the 1600 block.
"Our priority is just to continue on that initial vision of, 'How do we help grow the city?'" Middleton Styles said. "The more businesses that we're able to bring into the city, means the more employees that you can bring into the city."
The biggest concentration of LTC properties is on the 1600 block of Main Street — "our block," as Turner calls it. With five LTC operations neighboring each other in rapid succession, the label is apt. The block also hosts The Nickelodeon Theater, James Beard Award-winning Lula Drake and Mast General Store.
Mattison Heatherly, founder and CEO of social media agency City Social Co., who handles public relations for several LTC restaurants, said the restaurant group's cluster is not simply self-serving.
"There's always strength in numbers, and I think (LTC) has paved the way for a lot of other businesses to succeed in Columbia," said Heatherly. "If the 1600 block wasn't there, I don't think a lot of Main Street would be as developed as it currently is."
In 2019, three years after LTC ventured into hospitality, District III City Councilman Will Brennan tipped the business off to a massive property with potential: a 25,000-square-foot, high-ceiling facility on 3452 North Main St. When the Middletons toured the space, inspiration struck.
"Greg (Middleton) just looked at me and said, 'This would be such a cool brewery space,'" Middleton Styles said. "We really didn't take any of it very seriously in the beginning, and over the next few months, we just kept going back to this idea of, 'Wait, that's a really cool concept.'"
LTC's soon-to-be brewery was located in one of South Carolina's seven Opportunity Zones, a group of "low-income urban and rural communities" supported by federally funded economic development programs. As the Middleton family began dreaming up their new concept, which would become Peak Drift Brewing Co., LTC approached the Hyatt Park Keenan Terrace Neighborhood Association with mockups of the proposed space.
Betsy Newman, former Neighborhood Association president and current Hyatt Park resident, as well as neighbors Bob Petrulis, Jannie Nelson and Lyman Munson, recalled that plans for the new Peak Drift facility included a restaurant, beer garden and recreational spaces.
"They courted us — they really did," Newman said.
According to Munson, the Neighborhood Association has historically been selective with their support for local development projects. Before LTC Hospitality approached them, the group had recently expressed their disapproval of the construction of a Circle K gas station on part of the on-sale property. Hyatt Park, Munson and his neighbors believe, lacks "third places" for the community to gather, eat and unwind. After listening to LTC's aspirations for Peak Drift, Neighborhood Association President Ty Zeigler sent a letter on behalf of the community to the City of Columbia Board of Zoning Appeals on Feb. 23, 2021.
"No neighbor has voiced opposition to the project ... and I have thus far heard only general support for the project," Zeigler wrote in the letter. "We look forward to working with the developer and the City on this project, which we believe is crucial to spurring long-awaited and needed commercial development along the North Main Street corridor."
But Newman said she and her neighbors eventually came to believe these promises were "a lot of smoke." LTC chose to "pivot" from the taproom idea — a choice Middleton Styles attributed to economic challenges from the COVID-19 pandemic and a proposed closure of a 500-foot segment of the property's neighboring Phillips Street. In October 2024, LTC announced its plan to rehouse the taproom initiative in Main Street's Smoked, already home to Peak Drift's microbrewery.
"With initial plans to open a taproom in the fall of 2023 at the North Main location, the company has shifted its focus into a large-scale production facility and distribution center, servicing other breweries throughout the state," the October press release stated. "Peak Drift’s rapid growth as a leading contract brewing facility and international brand prompted the company to defer its plans for a customer-centric brewery."
When the release went live, Middleton Styles recalled receiving "a lot of feedback — both positive and negative." Heatherly navigated the PR, encouraging critics and skeptics to think optimistically about this shift.
"Businesses pivot all the time," Heatherly said. "This is something that (the Middletons) have invested their personal money into, and changing to a production-based business is still providing jobs and keeping money in South Carolina."
But for the Hyatt Park and Keenan Terrace residents who had been looking forward to the birth of this new "third place," the change was disappointing.
Middleton Styles said LTC made a good-faith effort to bring the taproom to life, but plans ultimately fell through due to economic and zoning issues.
"I'm heartbroken, too," she said. "I really wanted this to be a reality. It's not like it was a lie."
Across LTC's downtown eateries, they've garnered an average of 4.2 stars on Google Reviews and 3.4 stars on Yelp. LTC team members said they welcome constructive criticism — though it's "not always easy to swallow," Turner added.
Middleton Styles cited improving the taste of certain dishes and correcting misspellings on restaurant menus as two points of feedback that came from LTC diners.
"I appreciate criticism. I never really try and take it as something negative," she said. "It's that someone out in the community or in your organization care enough about your organization that they want to say, 'Hey, here's some things you can do to help make it better.'"
The community response underscores one challenge for hospitality groups with several ventures: finding balance between diversification and an established identity becomes more difficult with each new opening. And while the range of cuisines and concepts — from sushi to a raw bar to a tiki bar — may seem unfocused, Heatherly argues it's the opposite. She made a case for the intention in LTC's breadth of dining options — and argued the group's current model allows them to satisfy as many consumers as possible.
"(LTC) could just have one restaurant and it could be fantastic," Heatherly said. "But instead, they've created — I hate to say the words 'something for everyone' because it's anti-PR — but created unique experiences throughout their portfolio of businesses for different needs."
As LTC continues to expand its reach across the Midlands, Middleton Styles is positive about the road ahead.
"It really hasn't been this incredibly calculated initiative," Middleton Styles said. "It really has just been wonderful, natural growth over the last few years."
Jane Godiner is the food reporter for the Free Times. You can reach her at jgodiner@postandcourier.com or find her at @JaneGodiner on X and @jane.craves on Instagram.